Building a Strong Digital Presence: How Digital Vision Transformed a Pharmacy Chain's Identity, Social Media, and Website

Sarwaran Pharmacy Chain, a well-known pharmacy chain, has been serving the community since its establishment in 2011. With seven branches, Sarwaran Pharmacy Chain is committed to improving the health and well-being of its customers.

Recognizing the importance of a strong digital presence, they chose Digital Vision to transform their online identity. With Digital Vision’s expertise in pharmaceutical digital marketing, Sarwaran Pharmacy Chain is poised to elevate their digital presence and provide an enhanced experience for their customers.

Branding | Social Media Marketing | Website | Video Production

The Challenge

Engaging a Diverse Customer Base and Adapting to Digital Transformation

One of the significant challenges faced by Sarwaran Pharmacy Chain was effectively engaging with a diverse customer base while adapting to the rapidly evolving digital landscape. Furthermore, navigating the digital transformation required careful planning and execution to ensure a seamless integration of their brand identity, social media presence, and website. This case study explores how Sarwaran Pharmacy Chain, in collaboration with Digital Vision, overcame these challenges and successfully transformed their digital presence to better serve their customers in the modern era.

The Solution

Tailored digital marketing strategies and a user-centric website design were implemented by Digital Vision. Personalized campaigns, engaging content, and intuitive website features were developed to effectively engage Sarwaran Pharmacy Chain’s diverse customer base and navigate the digital transformation.

Step 1.

Establishing a Memorable Brand Identity

In the first step, we focused on developing a brand identity that truly captured the essence and main character of Sarwaran Pharmacy Chain.

Through meticulous research and collaboration, we carefully crafted a distinctive brand identity that perfectly aligned with Sarwaran’s values, vision, and unique offerings.

Our team delved deep into understanding the core values and aspirations of Sarwaran Pharmacy Chain, ensuring that the brand identity reflected its commitment to providing top-notch pharmaceutical products and expert care.

The result was a brand identity that exuded trust, reliability, and a genuine dedication to the well-being of the community it served.

Step 2.

Invading Digital Platforms

We embarked on a comprehensive journey to establish Sarwaran Pharmacy Chain’s strong digital presence across various social media platforms.

We strategically targeted well-known platforms such as Facebook and Instagram, leveraging their wide user base and engagement potential.

Additionally, we recognized the importance of reaching a broader audience and capturing their attention, which led us to open accounts on emerging platforms like TikTok, Snapchat, YouTube, and Viber.

By embracing these platforms, we ensured Sarwaran Pharmacy Chain’s message and services would resonate with a diverse range of users, fostering meaningful connections and expanding their online reach.

Step 3.

Building the Website

We embarked on the development of a dynamic and informative website. Our primary goal was to create a digital platform that effectively communicates the brand’s essence and provides valuable information to its audience.

We meticulously crafted a user-friendly website that caters to a diverse range of visitors by incorporating three languages.

This multilingual approach ensures that Sarwaran Pharmacy Chain can connect with a broader audience, deliver essential healthcare information, and offer a seamless browsing experience across different linguistic backgrounds.

The website serves as a comprehensive online resource, showcasing the brand’s services, locations, product offerings, and engaging content to enhance customer engagement and foster trust.

The Result

In just three months since implementing our digital marketing strategies, we have witnessed remarkable results.

The brand’s social media presence has experienced significant growth, with a substantial increase in followers, engagement, and brand recognition.

The carefully crafted content and targeted campaigns have successfully captured the attention of the target audience, resulting in a surge of website traffic, inquiries, and online sales.

Additionally, the integration of new platforms like TikTok, Snapchat, YouTube, and Viber has expanded the brand’s reach and enabled them to connect with a wider demographic. Overall, the results achieved in just three months highlight the effectiveness of our strategies in elevating Sarwaran Pharmacy Chain’s digital presence and driving tangible business outcomes.


Sales conversations made in
3 months.

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Increase in online sales through

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New Facebook likes and

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Increase in Instagram

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Increase in messages generated
to Facebook and Instagram.

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Video views on TikTok.

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Total impressions on
Facebook and Instagram.

It’s been 4 months since we started working together, I’m impressed by the results that you achieved, such a great job you did, amazing discipline, dedication, and very high professionalism.
I’m happy and satisfied about our partnership, you and your team on a high level of quality, honesty, safety and integrity, it’s always comfortable to work with your ideas and the support you give.

Dr. Omer Hussein
Marketing Manager of Sarwaran Pharmacy Chain

Why is Digital Vision the ideal digital marketing partner for pharmacy chains?

Extensive experience and expertise in the pharmaceutical industry

A team with medical background that understands your needs

Results-driven approach focusing on generating leads and increasing online visibility